CollectIQ › Integrations › Stripe
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Payments Integration

CollectIQ + Stripe

Automate collections for failed and overdue Stripe payments

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Overview

CollectIQ integrates with Stripe to monitor failed payments, past-due invoices, and overdue subscriptions. When a Stripe payment fails or an invoice ages past its due date, CollectIQ automatically applies your collection strategy — reaching out to the right contact in the right tone at the right time.

What data syncs

CollectIQ connects to Stripe via a secure OAuth integration and keeps the following data in sync continuously.

InvoicesStripe Invoice status — draft, open, past due, paid, voided
Payment intentsFailed, requires_action, and canceled payment events
SubscriptionsPast-due and unpaid subscription status for recurring billing
CustomersStripe customer records including email, name, and metadata
ChargesSuccessful and failed charge history per customer

What you can do with it

Common use cases for CollectIQ + Stripe customers.

Recover failed payments automatically

When a Stripe charge fails, CollectIQ immediately begins a recovery sequence — reaching out to the customer with the right message before the payment window closes.

Reduce involuntary churn

CollectIQ handles the follow-up that prevents subscription cancellations due to failed payments — sending reminders, logging promises, and escalating chronic non-payers.

One workflow for all AR

Companies using Stripe alongside an accounting system (QuickBooks, NetSuite) can manage all collections in CollectIQ — both subscription payments and project-based invoices.

How to connect Stripe

Setup takes under 30 minutes. No IT project required.

1

Connect Stripe

Connect your Stripe account via OAuth. CollectIQ subscribes to Stripe webhook events immediately.

2

Configure your recovery strategy

Write your payment recovery strategy in plain language — tone, timing, escalation rules for failed payments vs. expired cards vs. disputed charges.

3

Autopilot handles recovery

CollectIQ monitors every Stripe payment event and acts according to your strategy. You see the status of every recovery attempt in real time.

Frequently asked questions

Does CollectIQ retry failed Stripe payments?
CollectIQ handles the customer communication workflow for failed payments. Actual payment retry logic is managed by Stripe's Smart Retries or your configured retry rules in Stripe — CollectIQ complements this with outreach to the customer.
Can CollectIQ handle Stripe Billing dunning?
Yes. CollectIQ can take over the dunning workflow for Stripe Billing, replacing Stripe's built-in dunning emails with a more configurable, AI-driven communication strategy.
Does CollectIQ work with Stripe Connect?
CollectIQ integrates with standard Stripe accounts. Stripe Connect (marketplace/platform) support is on the roadmap.

Related integrations

CollectIQ works with the rest of your stack too.

QuickBooks Online Xero HubSpot

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Stripe?

See how CollectIQ automates collections for your Stripe invoices.

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