Comparison

CollectIQ vs Gaviti

AI-native collections vs SMB AR automation

TL;DR

Both CollectIQ and Gaviti target B2B collections automation for growing companies. CollectIQ differentiates with deeper AI (per-invoice reasoning, health scoring), plain-language strategy editing, and support for more complex segmentation rules.

Feature comparison

A side-by-side look at how CollectIQ and Gaviti compare on the features that matter most to AR teams.

Feature CollectIQ Gaviti
AI per-invoice reasoning
Plain-language strategies Rule-based
Customer health score
Autopilot collections
Payment portal
Human task queue Basic tasks
Segment overrides ✓ (unlimited) Limited tiers
QuickBooks / Xero
NetSuite
Salesforce / HubSpot
Setup time 2 weeks 1–2 weeks

Where CollectIQ wins

Key advantages for teams considering a switch.

Per-invoice AI explanations — Gaviti sends automated emails, CollectIQ explains why
Plain-language collection strategies — no rule builder configuration
Customer health score computed from urgency, aging, and payment history
More sophisticated segmentation — different rules per customer tier without complexity
Human task queue with full escalation context and one-click execution

Where Gaviti has an edge

Being honest about where Gaviti may be the better choice.

Strong SMB-focused UX with a gentler learning curve
Gaviti's payment portal lets customers pay directly from reminder emails
Good fit for very small AR teams (1–2 people) with straightforward workflows

Who each product is best for

Best for CollectIQ

Growing B2B companies (Series A+) with multiple customer segments, complex escalation rules, or AR teams that want AI to help them prioritize and reason about each account.

Best for Gaviti

Small businesses and early-stage startups with straightforward AR workflows that want simple automated reminders and a self-serve payment portal.

Why teams switch from Gaviti to CollectIQ

What we hear from customers who have made the move.

Gaviti's strategies are rule-based; CollectIQ strategies are written in plain English
CollectIQ's AI explains the reasoning behind each recommendation
Health scoring gives a single number to prioritize the AR team's entire day
Better handling of complex accounts — disputes, broken promises, enterprise customers

Frequently asked questions

Is CollectIQ better than Gaviti?
It depends on your use case. Gaviti is a solid, simple AR automation tool for small teams with straightforward workflows. CollectIQ is the better choice if you need AI reasoning per invoice, complex segmentation, customer health scoring, or a human escalation queue with context.
Does Gaviti have a payment portal?
Yes — Gaviti includes a self-serve payment portal that customers can use to pay directly from reminder emails. CollectIQ does not include a payment portal and instead integrates with Stripe, Braintree, and your existing payment infrastructure.

Ready to see CollectIQ
in action?

We'll show you how autopilot would work on your actual AR portfolio.

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